“The trainer was absolutely brilliant – he explained everything in a logical manner and is obviously very knowledgeable. He prepared us very well for the exam and it is obvious he cared for the delegates passing”. S Lone: Role Requirement Engineer Course: BA Practice

“Debates and real example experiences”. R Jarque: Role: SM + PO Course: Scrum Master

“Theory v real life. Training developed with upmost professionalism” L-R. Major: Role: IT Trainer /Acting Scrum Master: Course: Scrum Master

“Very good, met my needs, I have gained a good understanding that will help my role”. M. Smith: Role Applications Team Leader: Course: Scrum Master

“The trainer worked to understand our environment and tailored the course somewhat” Rather than follow the book, he made it a lot more interactive. D Harkin: Role Infrastructure Manager: Course: Scrum Master

“Delivered with good humour in a relaxed environment” S Herman Role Web Services Manager: Course: Scrum Master

“Interactive and could relate to real world” K. Swan Role IT Service Management: Course Scrum Master

“Trainer’s approach and ability to use real life experience to explain theory” C Lawrence: Role: INFRA Team Leader: Course: Scrum Master

“Engaging and enjoyable- Understood what was being delivered. Discussion encouraged. Trainer was knowledgeable and presented well.” L.Taylor. Role: FST Manager: Course: Scrum Master. V4.2

“Real world examples, informative and collaborative.” A.Thomas. Role: Service Transition Analyst: Course Scrum Master V4.2

“The content is sparse; however, William makes it real.” Role: Enterprise Architect: Course Scrum Master.

“Discovering missing spots in our daily basis process”: Anonymous: Role: iOS Developer: Course: SCRUM Training.

“The real-life content was really helpful and the BAM practice. The exam technique was really useful. I followed this and was able to confidently answer the questions and time it well.” J. O’Mara. Role Requirement Analyst: Course: BA Foundation

“At a better pace than the foundation certificate, more time to take things in.” C.Bates. Role CI Manager: Course: BA Practice.

“I liked that we didn’t just follow a power point (like the foundation course). Used really good business examples (and lots of them) which let me see how it could be applied in the workplace.” A. Hall. Role: Business Intelligence Manager. Course: BA Practice.

“Trainer allowed discussion amongst the group and it helped to link content to the real-world examples.” J. Gallagher. Role: BI Analyst: Course: BA Practice

“Trainer was very knowledgeable and engaging.” Course: BA Practice

“Training incorporated context and relevant examples of working in practice. I appreciated the interactivity between instructor and those on the course.” J. Jones. Role: BI Analyst: Course: BA Practice.

“Group Exercises” A. Brown. Role: Data Governance Manager: Course: BA Practice.

“The trainer William was very good at checking our learning and understanding and was at pains to help if we were struggling.” C. Bunker. Role: Data Governance Manager: Course: BA Practice.

“The training asked delegates to define their own course objectives for the training which helped focus the session further. Excellent delivery from trainer.” R. Cooke. Role: BI Training and Support Manager: Course: BA Practice.

“After doing the training for foundation, it was good to get more knowledge about specific areas. Excellent trainer who could apply methods to different work and not just software development.” J. Dunn. Business Analysis

“Feedback Lots of encouragement and good discussion of the content.” N. Hickling. Role: Business Architect: Course: BA Practice.

“The trainer was great at helping to focus on what’s needed for exam but also real-life scenarios. The issue was that there were too much of a mix of experience in the group. So, it was too much of a difference. William tried hard to keep both sides involved. This was not his issue- Maybe something to be considered for those arranging the course.” A. Hickey. Role: Business Architect: Course: BA Practice.

“How to apply practically the agile frameworks in a real work environment.” D. Garcia Sonchez. Role: Developer: Course: SCRUM Certificate.

“Very well structured and informative. Delivered in a clear and concise manner.” G. Chelekham. Role: Service Area Manager. Course: Workplace Mediation.

“The flow of the training, the speed of the training and the training being related to current situations in the workplace.” C Norris. Role: Project Manager: Course: Workplace Mediation.

“The lecturer explained everything clearly and with practical examples.”. J. Rivero Destre. Role: Developer: Course: Scrum Master.

“The trainer William did a very good job. He was very clear and I could follow all the course perfectly.” J. Aovado. Role: UI Developer: Course: Scrum.

“A lot of time for questions and discussions.” M. Rosales Maillo. Role: Developer: Course: Scrum Master V4.2.

“Interaction, participating. Trainer was very open to questions and also very patient answering them.” Y.Turkdogan. Role: iOS Team leader: Course Scrum Master .

“It was a good way to reinforce existing knowledge and get some new points to fill the gaps.” Role: Web Tech Lead: Course Scrum.

“Easy to understand. Well conducted.” P. Sanz. Course: Scrum Master.

“Both theory and practice coverage were very good.” G. Direk. Role: Software Dev. Manager: Course: Scrum M.

“It was easy to follow. The instructor was very good, happy to answer all questions and find possible solution to our real-life problems.” I. Shyri Villar. Role: Software Engineer: Course: Scrum Master.

“The participation as fun and enjoyable.” M.B. Murillo. Role: Developer: Course: Scrum Master.

“Open discussions.” G.O. Role: Product Owner. Course: SCRUM.

“We had real cases and we could get better the ideas.” J.Carlos. Role: Android Developer/Scrum master.

“Lots of examples to practice and test understanding.” R.Bailey. Course: BA Practice.

“There was no such thing as a stupid question and the trainer actively tried to encourage group participation.” P. Grindred Role: Requirements Analyst. Course: BA Practice.

“William was good!” A.Pateman. Role: Business Analyst. Course: BA Practice.

“Informative.” Course: BA Practice.

“Practical Approach and focus.” M.Muehr. Role: Business Architect. Course: BA Practice.

“Good pace, well presented, friendly.” M.Williams. Role: Business Architect. Course: BA Practice V2.0.

“I liked the content” E.Clarke. Role: Customer Experience. Course Business Analyses Practice.

“Theory v real life training developed with upmost professionalism.” L-R Major. Role: IT Trainer/Acting Scrum M. Course: Scrum Master.

“Very good, met my needs, I have gained a good understanding that will help my role.” M. Smith. Role: Applications Team Leader. Course: Scrum.

“The trainer worked to understand our environment and tailored the course somewhat. Rather than follow the book, he made it a lot more interactive.” D. Harkin. Role: Infrastructure Manager. Course: Scrum Manager.

“Delivered with good humour in a relaxed environment.” S Herman. Role: Web Services Manager. Course: Scrum Manager.

“Interactive and could relate to real world.” K.Swan. Role: IT Service Management. Course Scrum Master.

“Trainer’s approach and ability to use real life experience to explain theory.” C Lawrence. Role: INFRA Team Leader. Course: Scrum Master V.4.2.

“Engaging and enjoyable- Understood what was being delivered. Discussion encouraged. Trainer was knowledgeable and presented well.” Lawrence Taylor. Role FST Manager: Course: Scrum M. V4.2.

“Real world examples, informative and collaborative.” Ashton Thomas. Role: Service Transition Analyst: Course Scrum Master V4.2.

“The content is sparse; however, William makes it real.” Role: Enterprise Architect: Course: Scrum Master.

“Free Flowing, Not defined by slides, included real world experiences and examples.” Andrew Prestwood. Role: Senior Enterprise Architect: Course: Scrum Master.

“Trainer was willing to answer questions.” Alan Riley. Role: Test Manager: Course: Scrum Master.

“Trainer was very interactive. Trainer was quickly understood our work environment. Listened to questions and held group discussions. Training method really worked for me.” Cathy Parr. Role: TD Coordinator: Course: Scrum.

“Different aspects of managing customer’s expectations, problem solving tasks, approach and how to tackle the customer services issues.” Rodolphe Ibaressongo. Role: Purchasing Officer. Course: Customer services.

“It was a mixture of being tailored to our team’s experiences and the trainer imparting knowledge and experience which was relevant.” Veronica M. Role: Purchasing Officer. Course: Customer Service.

“Very easy to understand and helpfully information.” Jas Mann. Role: Purchasing Officer. Course: Customer Service.

“William is very professional and he’s able to answer all our questions. Training material is easy to understand.” Role: Business Analyst. Course: Scrum.

“Interaction, Different approach to learning, clever seating organisation.” Dau Luu. Role: BI Analyst. Course: Scrum.

“It was engaging and clear.” Laura Murphy. Role IT Test Analyst. Course: Scrum M.

“Clearly communicated and involving.” Tristram Alexander. Role: Storage Engineer. Course: Scrum M 4.2.

“The trainer was very helpful and explained the course very well and made it enjoyable.” Name: Sion Propert. Role: UC Analyst. Course: Scrum M.

“Trainer interaction with team not too long.” Name: Monica Hossain. Role: Senior Manager, IT Assurance. Course: Scrum M.

“Relaxed and fun.” Name: Robert Gillincumm. Role: DBA. Course: Scrum Master V4.2.

Everything was covered, all questions answered with ease and explained in depth. Name: Sam Tarling. Role: Security Analyst. Course: Scrum M.

“The interaction and that we were not ‘talked at’ there was also little power point which was good. Lots of visual aids to help remember points and information.”. Name: Julie Hatch. Role: IT Trainer. Course: Scrum M.

“The trainer was knowledgeable on the topic and gave clear, live examples.” Name: Alexandra Pink. Role: IT Trainer. Course: Scrum M.

“The group activities putting scrum into practice helps give a better understanding. Loved building the tower.” Name: Leisa Evans. Role: FPMS Business Support. Course: Scrum M.

“Trainer was very engaging and very knowledgeable on subject.” Name: Michelle Bradshaw. Role: IT Service Transition Analyst. Course: Scrum M.

“Team Interaction.” Name: Sammy Leung. Role: Developer. Course: Scrum Master.

“Short and sweet, also to the point. William was very good and the whole class enjoyed his teaching style.” Name: Andy Lord. Role: Infrastructure Network SME. Course: Scrum M.

“It was interactive, clear, delivered well and felt like I could ask questions. William was patient and got everyone engaged. There was no PowerPoint presentation which I felt improved the session.” Name: Gary C. Role: BRM. Course: Scrum M.

“Good Pace, friendly, knowledgeable trainer.” Name: Mike Smith. Role: Engagement Manager. Course: Scrum M.

“Practical examples” Name: Elizabeth Orija. Role: Project M. Course: Scrum M.

“No PowerPoint, used our examples and tailored on the spot to help us understand.” Name: Sara Cheavea. Role Engagement Team. Course: Scrum M.

“Excellent knowledge, great preparation. Varied methods of teaching, including interactive tests. Great use of non-power point resources. Class was well managed.” Name: James Duffen. Role: PM. Course: Scrum M.

“Interactive, non-power point based.” Name: Samantha Hall. Role: Junior P M. Course: Scrum M.

“Understanding the practical steps of applying the scrum model specifically understanding the operational roles and responsibilities of the P.O., scrum master and development teams.” Name: Lee Joy. Role: L +D Officer. Course: Scrum M.

“The instructor was knowledgeable and the course provided plenty of material.” Name Jonathan C. Role Software Developer. Course Scrum M. Group exercises and participation. Sharing experiences. Name Jordan R. Role SM +Dev Team Leader. Course Scrum M.

“It gives a know-how of the world of scrum in different domains. It gives the certification on successful completion.” Name Ruchier T. Role Engineer. Course Scrum M.

“Thanks William! You did a great job and I have really enjoyed the course. You made it so easy to understand and apply the content and I have come away with a great understanding of agile and scrum principles. You also did an excellent job in shutting down discussions which went on for too long, so thank you!” Name Geraldine R. Role Project M. Course: Scrum M.

“The training gave me a good insight into the principles of the scrum framework and how I can apply it or elements of it into future roles. Maybe worthy considering a ‘Scrum for Beginners’ to eliminate existing scrum masters from taking over.” Name Fiona C. Role…Course Scrum M. Plenty of examples, not too much focus on power point. Interactive and concise. Name Phil J. Role B. Architect. Course Scrum M.

“Lots of class interaction + basic explanations. Name Andrew L. Course Scrum M. William was very engaging, very agreeable class.” Name Matt P. Role Director. Course Scrum M. Really enjoyed the course, gave me a deeper understanding of the role and what I can take back to the office.” Name Claire P. Role Project M. Course Scrum M.

“Using real life examples, or practical like building a tower to understand that scrum is simple to learn, appears lightweight but difficult to master. So, during a project, the process might appear simple, but needs trust, teamwork etc.” Name Puveri M. Role Student Course Scrum M.

“Pace was good- demonstration of time management was excellent.” Name Elliot S. Role Candidate. Course Scrum M.

“Venue, materials. William was very obviously knowledgeable of scrum and related techniques. Name Bryan W. Role Senior Software Engineer. Course Scrum M. Good examples of scrum in real scenarios to help put theory into context. Useful team exercises.” Name Matt P. Course Scrum M.

“William explained the framework and processes clearly and from a position of knowledge and experience. He provided an excellent platform from which delegates could share their experiences and learn.” Name Tristan P. Course Scrum M.

“Experience brought by William and other participants.” Name Nick L. Role Function Leader. Course Scrum M.

“I like the interaction part working as a team. Name Pooja N. Role Testing Team Leader. Course Scrum M. Interaction with trainer. Clear and global view.” Name Sannier S. Role IT BA. Course FC BA.

“Clear explanations, lots of content (so I can apply lessons to current role). -Good exercises to help facilitate learning -Very knowledgeable instructor – Good rapport with team /delegates – Refreshing; lack of power point.” Name Alex G. Role Client Implementation Manager. Course Scrum M.

“Group activities.” Name Sarina T. Role Product Consultant. Course Scrum M. The group activities were very helpful and the trainer’s knowledge was great. Name James C. Role Product Consultant. Course Scrum M.

“The class discussions.” Name Mathew D. Role Product Manager. Course Scrum M.

“Trainer made the course east to follow and the practical activities helped consolidate the learning.” Name Ahmed M. Role Product Consultant. Course Scrum M.

“It was very interactive; the group tasks broke up the content well. William was also very enthusiastic and easy to follow.” Name Megan S. Role Product S. Course Scrum M.

“Real examples were provided, interactive and collaborative.” Name Edward T. Role Project M. Course Scrum M.

“Group exercises really suited our way of learning. Enjoyable way of learning.” Name Sophie B. Role Project Manager. Course Scrum M.

“Interactions with others in the class and the videos.” Name Sophie Endean. Role Head of Project Management. Course Scrum M.

“Interactive, real-life examples used and open discussions.” Name Kevin S. Role Head of Trustnet Development. Course Scrum M.

“Good used of roleplay, real-life examples.” Name Ajay C. Role Database Administrator. Course Scrum M.

“Easy to follow.” Name Mark C. Role Server Analyst. Course Scrum M.

“The trainer was very knowledgeable and team participation was good.” Name Joanne Y. Role IT Trainer Course Scrum M.

“It was enjoyable and easy to take in.” Name Toks O. Role Senior Manager, IT Security Course Scrum M.

“Interactive, good pace.” Name Paul B. Role Network Analyst Course Scrum M.

“Engaging and interesting” Role Production Support Course Scrum M. V4.2

“Good balance of theory and practical exercises.” Name Richard N. Role. Infrastructure Delivery Course Scrum M.

“Great interactive content – engaging and knowledgeable trainer.” Name Clare F Course Scrum M.

“The topic is relevant to my everyday working environment with knowledge that I can apply straight away. The trainer was great.” Name Romano P. Role Data Architect. Course scrum M.

“The practical exercises were fun. Material + teaching was extremely organized. William was engaging, funny + knowledgeable. William encouraged the class whenever someone answered a question and it was wrong.” Name Kayla D. Role Service Management Analyst. Course Scrum M.

“William made the content clear and understandable and considered all participants equally.” Name Jane M. Role Web Services Analyst Course Scrum M.

“Run very well – Everything is done well +links well together. Class is taught whilst showing + proving how this works.” Name Javier D. Course Scrum.

“William explained things thoroughly and was happy to help with all questions.” Name: Lorna T. Role: Service IT Trainer Course Scrum M.

“I think trainer was very well vast and knowledgeable. His communication style and command of subject was great. Overall excellent.” Name Bridget O. Role Trainee. Course BAP.

“The mentor was extremely efficient in his learning plan and set it out in a way that was focussed on successfully completing the exam. Name Kassim L. Role M.D. Course B A

William explained all the topics clearly and if an area was difficult to understand he was able to offer 2 or 3 different examples to help clarify.” Name Neil K. Role Contractor. Course BAP.

“Trainer exceeded expectations, very good – flow of course very well thought through, especially as it related to exam.” Name Alasdair D. Role B A Course BA Practice.

“It was very structured and informative and interactive.” Name Emily L. Role Customer Relationship Manager. Course BAP.

“Well structured, knowledgeable trainer, I learned a lot in 2 and half days.” Name Fausto A. Role R. Producer (TV). Course B A P.

“William is a fantastic trainer and well exceeded my expectations compared to other modules I have been on.” Name Alice H. Role BA. Course BAP.

“Thank you to William who did explain the course really well.” Name Leena G. Course BAP.

“Training was good with lots of discussions and examples. Friendly trainer.” Name Shirani S. Role B A. Course B AP.

“I enjoyed that William gave overview of the role of a BA and not just the exam content. William was very happy to answer questions during breaks.” Name Thomas H. Course BAP.

“I liked that it was practical and provided knowledge I could use straight away in a business environment.” Name Emily K. Role Project Analyst. Course B A P.

“Very detailed.” Name Offrong O. Course B A P.

“I enjoyed the class and appreciate the knowledge transfer.” Name Funke A. Role B A. Course BAP.

“William was very knowledgeable and knew how to direct the training to get through the exam which is perfect if that’s all you want. Personally, I think he has an extremely lot more to offer in real world experience. William- go out to business and consult on what a BA does in organisations.” Name Tracey M. Role BA (Technical)Course B A P.

“Training delivery was very good. Interesting concepts around strategy. Practical examples shared throughout.” Name Tom W. Role B A. Course B A P.

“Experienced teacher with a lot of business analysis skills.” Name Guy S. B. Course B A P.

“Very useful training for me. Trainer was professional, clear in his explanation with a very clear English accent (which is important for non-native English people). Thank you, William!!” Name Nicolas C. Role IT Business Analyst. Course BCS.

“It allows to increase my knowledge for BA perspective and mainly business side.” Name Nouhoud A. Role Senior P TBA. Course BPA.

“The trainer really had good knowledge of the subject. He could explain it in various ways to make us understand. Use of clear examples. He was really patient.” Name Biguilem S. Role B A. Course BCS Business Analysis.

“Found it very useful and I lied that examples from my experience were used to make the course content more relatable and memorable.” Name I T Project Assistant. Role B A F. Course B A Foundation.

“The business process mapping course went very well and enabled me to put in into perspective. William made it relevant to my profession and the stakeholder I work with. I took a lot from today’s course and thoroughly enjoyed the interactive sessions when I cold physically try out techniques and quick wins to keep my audience engaged. Making time allowed me to really focus on what I required for the project and gave me the opportunity to reflect on my current style of learning. Overall, the course was brilliant and would definitely recommend. The first course I have felt completely confident in what I need to do next and how to support. Fantastic!” Name… Role… Course Business Process Mapping

“Overall the course was interesting and worthwhile. William knows the industry and subject very well and was able to draw on his experience. I’d like to see more examples of the theory for example a risk register, project charter etc. Working through a case study would be interesting. Maybe more encouragement with the rest of the class? What have their experiences in the PM world been? Really good week! Thanks William.” Name Anon Role… Course PMP.

“Content covered was written around the room. Engagement and enthusiasm were consistently good throughout. Explanation around slide format at the beginning could have helped speed of adhesion to slide and content. Overall a great course, excellent content.” Name Anon Role… Course PMP.

“Good course – very intense. If possible, deeper or more pre-reading so when starting day 1, feel more confident. More examples of project documents, templates- what they look like. More space in the exam- prep to write notes. More examples of questions as you go through each slide. Tackle the harder subject first, maths. For me, too late in the day for concentration.” Name Anon Role… Course PMP

 

Less powerpoint and more engagement

“The interaction and that we were not ‘talked at’ there was also little power point which was good. Lots of visual aids to help remember points and information.”.

Name: J Hatch. Role: IT Trainer. Course: Scrum M.

Practical experience and real examples

“The content is sparse; however, William makes it real.”

Role: Enterprise Architect: Course Scrum Master.

Good business examples

“I liked that we didn’t just follow a power point (like the foundation course). Used really good business examples (and lots of them) which let me see how it could be applied in the workplace.”

A. Hall. Role: Business Intelligence Manager. Course: BA Practice.